IT exports are projected to touch $60 billion by 2010 on the back of over 25 per cent year-on-year growth. The Nasscom-McKinsey study predicts that the Indian BPO/ITES sector grew by a stratospheric 54 per cent, with ITES accounting for 88 per cent of India’s IT exports!

Availability of suitable human resources has made India one of the leaders of call center industry. India is home to a vast pool of people consisting of educated, English speaking, tech-savvy personnel. The call center industry has been an opportunity for thousands of educated jobseekers as it has the potential to provide over 1 million jobs by 2010.

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