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| KPOs
- offering great career opportunities
for knowledgeable professionals |
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By
Mahavir Prasad |
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| KPO or Knowledge Process
Outsourcing is a value added form of a
BPO. While BPO is a highly process-based
sector requiring lower level of expertise,
KPO requires extensive knowledge in the
domain being outsourced. India and China
are emerging at the leaders in KPO due
to the cost advantages and availability
of talented resources. |
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| The segments of
KPO in India |
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| The major segments that
you can work in a KPO include legal services,
financial services, engineering, R&D,
market research, analytics, education,
training, content development, healthcare
services, pharmacy, and biotechnology,
etc. If you have the required qualifications
and some bit of experience in any of the
fields mentioned above, you are the right
candidate for a KPO job. |
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| Growing career opportunities
in KPO sector |
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| Based on the rate at which
KPO is growing, it is estimated that KPO
sector would employ over 250,000 people
by 2010. With new areas of specialization,
opportunities are also increasing. Although
the salaries of beginners in this sector
might not be as high as BPOs, but as the
performance level increases, the salaries
also start increasing substantially. |
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| Eligibility for jobs
in KPO |
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| Engineers, doctors, lawyers,
CAs, MBAs, research analysts, scientific
researchers and PhDs, who have extensive
domain knowledge, can get great jobs in
KPO. Right qualifications will easily
lend you a job in a KPO company, but your
growth will depend on how you perform.
Although it is not a must to have a formal
degree if you have a great deal of experience
to boast about, but candidates with qualifications
like MBA, B.E., B.Tech., M.Tech., MBBS,
CA, LLB, B.Ed., Architecture, Journalism,
etc., are preferred. |
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| Skills required
for KPO jobs |
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| Knowledge Process Outsourcing
companies look for highly-qualified and
knowledgeable candidates with great analytical
and research skills. For all the jobs
good communication skills and command
over English is absolutely necessary,
as constant interaction with foreign clients
is required. Proficiency in using all
major computer applications like MS Office
and online research skills are also very
important for a KPO job. The other job-specific
skills include appropriate writing capabilities,
raw data analysis, report creation, client
servicing, etc. |
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| KPO jobs vs. BPO
jobs |
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| BPO jobs are great for beginners
with limited experience, while KPO jobs
require in-depth domain expertise. Although,
BPO jobs might pay more initially, but
considering the direction of career growth
and salaries of senior employees in KPO,
it is definitely a better choice for those
looking for a more fulfilling and long-term
career. Qualified individuals who perform
well can get handsome salary packages
in this sector – much higher than
BPOs. KPO jobs require a higher commitment
level and a positive attitude towards
work.
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| Salaries in KPO jobs |
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| Qualified beginners may get
anywhere between Rs. 7,000 to Rs. 9,000
per month in a KPO firm. If the candidate
has the right experience, the salaries
can be much higher. A person with 4 to
5 years of experience can get anywhere
between rupees three to seven lacks per
annum. The future of KPO in India is promising,
so it is the best time to get into this
sector and grow along with it. |
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