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Motif India Infotech Pvt. Ltd.
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| Company
Name |
Motif India Infotech Pvt. Ltd.
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| Address |
1A, Wall Street - 2,
Near Gujarat College,
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| City |
Ahmedabad
Gujarat
380006
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| Phone/
Fax |
26569828
26563825
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| Website |
www.motifinc.com
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| Company
Profile |
Motif India Infotech Pvt Ltd, a wholly owned subsidiary of Motif Inc USA, is a BPO company. It provides offshore outsourcing solutions to Fortune 500 companies through its state-of-the-art centers in India. Motif offers a range of integrated BPO services including transaction processing, e-mail management, voice support and technical helpdesk. The founders of Motif are ex-employees of Intel Corp and Sun Microsystems Inc. Motif is funded by leading Wall Street and Silicon Valley investment companies. Its success lies in using an effective combination of people, processes and technology, strengthened by quality teamwork and innovative tools. This has helped Motif achieve long-term relationships with its clients. The company's management team has over 100 years of combined experience with global organizations such as Intel Corp, Sun Microsystems Inc and AT&T. Its onsite US lead trainer has over a decade of call center training experience with top US corporations. The company has a diverse business transition team with expertise in operations and training and a registered onsite COPC coordinator to ensure consistent performance across all processes. Motif is pursuing BS 7799 certification and is implementing Six Sigma. All its customer care representatives (CCRs) are college graduates. Motif provides BPO services to blue chip clients through its strategic partners, PRC, in the US. Some of its services include high end transaction processing to a large US investment banking firm offering stock transfer services, benefits administration and HR reconciliation, and customer care services one of the largest online auction companies in the world and leading online travel companies in the US. Some of Motif’s differentiating factors are management team with international experience, domain expertise and established processes, 100 percent client retention to date, ranked amongst top 10 BPO companies to work for in India, and is one of India's few profitable BPO companies.
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